INCRIPT Privacy Policy

At INCRIPT (“we,” “our,” or “us”), we recognize the significance of privacy and are fully committed to protecting the confidentiality and security of your personal information. We understand that in today’s digital world, data privacy is a fundamental right, and we take every measure to ensure that your information remains protected at all times. Our approach is grounded in transparency, accountability, and user control.

We treat all personal information with the utmost care. Whether you are visiting our website, using our applications, engaging with customer support, or making a transaction, we enforce rigorous security protocols to safeguard your information against unauthorized access, misuse, or exposure.

This Privacy Policy explains how we collect, use, store, and disclose your information when you interact with our services. Our practices adhere to Canadian privacy regulations, including the Personal Information Protection and Electronic Documents Act (PIPEDA), the Canada Consumer Privacy Protection Act (CPPA), and other applicable laws.

We may update this Privacy Policy periodically to reflect changes in technology, legislation, or our internal practices. When significant changes occur, we will notify users through our website, in-app notices, or direct communication where required by law.

By accessing or using our services, you provide informed consent to the collection, use, storage, and disclosure of your personal information as described in this Privacy Policy. You may withdraw your consent at any time, subject to legal or contractual restrictions. If consent is withdrawn, certain features or services may no longer be available. Users are encouraged to contact us for clarification regarding how consent applies to their personal information.

1.1 Personal Information

We collect personal information necessary for account management, identity verification, service delivery, and regulatory compliance. This may include:

  • Full name
  • Email address
  • Phone number
  • Mailing address
  • Payment information
  • Login credentials
  • Date of birth
  • Communication preferences
  • Any additional information voluntarily provided through forms, support requests, or surveys

1.2 Non-Personal Information

We also collect non-identifiable data to improve platform performance and user experience, including:

  • Device information
  • Browser details
  • IP address and geolocation
  • Website interaction data
  • Clickstream data
  • Error logs and diagnostics
  • Aggregated usage analytics

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance functionality, improve performance, and support security. These include:

  • Essential cookies
  • Performance cookies
  • Functionality cookies
  • Advertising and targeting cookies
  • Session and persistent cookies
  • Third-party cookies (analytics, advertising, integrations)

Users may manage cookie preferences through their browser settings.

We use collected information to:

  • Deliver and personalize services
  • Manage user accounts
  • Provide customer support
  • Maintain platform security and prevent fraud
  • Process payments and transactions
  • Improve platform performance and develop new features
  • Communicate updates, promotions, and service-related notices
  • Comply with legal and regulatory obligations

We do not sell personal information. We may share data only in the following circumstances:

Third-Party Service Providers

Trusted vendors supporting hosting, payment processing, analytics, security, and communication services. All third parties are bound by strict confidentiality and security obligations.

Legal and Compliance Requirements

We may disclose information when required by law, court order, or government request.

Business Transfers

In the event of a merger, acquisition, or restructuring, personal information may be transferred to ensure service continuity.

Aggregated and Anonymized Data

We may share non-identifiable, aggregated data for analytics, research, or service improvement.

We implement industry-standard security measures to protect personal information, including:

  • AES-256 encryption
  • Secure storage systems
  • Role-based access controls
  • Multi-factor authentication (MFA)
  • Regular security audits and penetration testing
  • Compliance with ISO 27001, NIST, and other global frameworks

We also encourage users to maintain strong passwords, enable MFA, and remain vigilant against phishing attempts.

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Transcript records may be stored for up to 25 years, depending on institutional requirements.

All personal information collected by INCRIPT is stored and processed exclusively within Canada. We do not transfer, store, or process personal data outside Canadian borders. All data is hosted on secure, Canada-based infrastructure that complies with federal and provincial privacy laws.

Under Canadian privacy laws, users have the right to:

  • Access their personal information
  • Request corrections
  • Withdraw consent
  • Request deletion (where applicable)
  • Request details about how their data is used
  • File a complaint with the Office of the Privacy Commissioner of Canada

Our services are intended for colleges, universities, and other post-secondary institutions. We do not knowingly collect or process personal information from minors unless such information is provided directly by an authorized educational institution for legitimate academic or administrative purposes. If we become aware that personal information has been collected from a minor without appropriate authorization, we will delete it promptly.

We may update this Privacy Policy from time to time. Continued use of our services after updates constitutes acceptance of the revised terms.

For privacy inquiries, data access requests, or concerns, contact our Privacy Officer:

INCRIPT Digital Solutions Inc.
Unit 246 – 1515 Britannia Road East
Mississauga, Ontario L4W 4K1
support@incript.ca